5. PRODUCTS AND SERVICES
Services offered by Medimed for Vendors: Detailed in Annexure-A.
6. PRICING AND PAYMENT
6.1 Charges levied by Medimed from Vendor is Detailed in Annexure-B.
Medimed shall generate Daily/Weekly/Monthly bill with the charges and Vendor are to pay the Bill in the time frame mentioned in the Bill/Invoice. Under no circumstances the Bill payment shall be paid after 7 days from the issue of the invoice. Any query/Dispute thereof shall have to be settled within 7days of issue of the Bill/Invoice.
6.2 Any payments received by Medimed on behalf of the vendor shall be transferred to vendor on Daily/Weekly/Monthly basis. Vendor need to raise complain within 7days, for any failed transfer. Complain are to be raised in the option available in the menu of Vendor admin panel or by email to manager.medimed@gmail.com.
7. QUALITY ASSURANCE :
7.1 Medimed is a platform of many vendors. Medimed is committed to showcase the vendor with good look and value. Any bad quality service by vendor shall harm the image of Medimed and thus other vendor who are associated with Medimed, therefore vendor are to provide best quality service to the vendor. Vendor need to respond to the Bookings/Orders/Queries within stipulated time frame. For delay in response, Medimed may suo moto Cancel the Bookings/Orders/Queries assignment to the vendor and/Or reassign to other Vendor. Medimed may charge penalty on vendor for delay of response and that is connected to the service quality of Medimed to User.
7.2 Vendor must have legal documents as desired by law of the land. Medimed under no circumstances shall be responsible for deficiency of such legal Documents.
7.3 Vendor must ensure that authentic information only given to Medimed, Like Doctors Details, Service/Packages details, Lab Diagnostic Details, Medicine etc Details. For any wrong information, the vendor shall be responsible.
8. RESPONSIBLE PERSON:
The vendor while registering with Medimed shall give a OTP verified Mobile No. The owner of the Mobile No shall be responsible person, for the purpose of execution of this agreement.
9. INTELLECTUAL PROPERTY RIGHTS
Any intellectual property rights associated with services offered by Medimed Shall remain the property of Medimed. The Vendor shall not acquire any rights, title, or interest Medimed's intellectual property, except as expressly stated in this Agreement.
10. CONFIDENTIALITY
10.1 Both parties agree to treat any confidential information exchanged during the course of this Agreement as strictly confidential. Such information shall not be disclosed to any third party without the prior written consent of the disclosing party. This obligation shall continue even after the termination of this Agreement.
10.2 User Data shared by Medimed with vendor for the purpose of fulfillment of services provided by Medimed to the User, Must not be used for any purpose other than the purpose for which shared with the Vendor by Medimed. For any leakage of user data by Vendor or by their Staff, Vendor shall be responsible and shall be answerable to the law of the Land.
11. TERMINATION
Medimed can Terminate the Agreement at any Time without citing any reason thereof. If any financial due remains at the time of Termination of this agreement, shall have to be settled within one week of termination of the agreement by both Medimed and the Vendor. Medimed may Suspend, hide profile/Account of the vendor at any time without citing any reason thereof.
12. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of Assam, India without regard to its conflict of laws principles.
13. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between Medimed and the Vendor and supersedes any prior agreements or understandings, whether written or verbal, relating to the subject matter herein.
14. Medimed may change any terms of this agreement at any point of time and shall be uploaded in the website at www.medimed.in/vendor/agreement. Vendor shall be intimated for any such updation through SMS/Email. For vendor not agreeing with the updated terms may raise complain within 24hours of such updation. Previous terms shall remain in effect for that 24hours. For not raising any complain thereof shall be taken as acceptance with the updated terms.
15. For any dispute or Confusion, Decision of Medimed will be final.
ANNEXURE-A
(Services offered by Medimed for Vendors)
Items | Incentives(In Rs.) |
---|---|
Services | Price(In Rs.) |
Registration Fees | Free |
Doctor Appoinment Booking (Clinic with Pharmacy Setup) | Rs.00/ Availed Booking |
Doctor Appoinment Booking (Clinic Without Pharmacy Setup ) | Rs.00/ Availed Booking |
Doctor Appoinment Booking(Hospitals) | 229 / Availed Booking |
Doctor Appointment Booking(Online Consultation) | 49/ Availed Booking |
Medicine Self Pick Up | 2.5% of the Order Value |
Medicine Vendor Self Delivery | 2.5% of the Order Value |
Medicine Delivered by Courier partner | 10% of the Order Value |
For Low Margin Products like Baby Food | 2.5% of the Order Value |
Service/Packages Booking like GB Surgery etc | 10% of the Value |
Lab Sample Collection | Negotiable |
Diagnostics Slot Booking | Negotiable |
Ambulance Booking | Rs. 49/Booking and Rs. 2/km |
Home Services | 10% of the value |
*With Separate agreement between Medimed and Vendor, this Annexure may be superseded.